Ready when you are

If your needs are temporary, seasonal or unanticipated, TSG’s experienced network staff is ready.

• Strategy and Assessment
• Managed Services
• IT On Demand
• Consulting & Project Mgmt
• Cloud Computing
• Support

IT On Demand

Need part-time help but don’t want to employ a full time staff person?  Need some extra hands for a new project?  Need vacation coverage?  Have a sticky network problem that you just can’t get under control?  While preventative maintenance is always the best approach, problems happen. 

TSG will consider your emergency to be our emergency and take ownership of the problem, respond remotely if possible, and on-site if indicated.

Prepaid Support Agreement

Working under a Prepaid Support Agreement can be a cost-effective option for Clients who require on-going support.  With a PPSA, Clients pre-purchase a block of hours to be used wherever and whenever the need arises—help desk, routine maintenance, emergency response, upgrades, planning, expansion—pretty much anything technology related.

Project Outsourcing

TSG provides temporary, staff to clients with specific needs, on a project basis.  Projects vary from vacation support for in-house IT staff to supplemental assistance during seasonal busy periods.  Rates and terms are determined on an individual basis, depending upon the requirements and duration of the job.

Incident Support (T&M)

Incident Support is generally chosen by Clients with a single project to complete, that have a requirement for special expertise, or are faced with an emergency.