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Expert guidance
TSG provides specialized expertise that would be cost prohibitive and distracting to most small businesses.
Contact us today regarding your project needs.
p. 510.525.6210
Total Outsource Solution - Specifications
When you work with TSG Networks, you are partnering with a company that has met the most rigorous control standards out there. It is recognition of the adoption of best practices in the industry.
Our Infrastructure:
| • | SAS 70 Type II compliant state-of-the-art data center |
| • | Enterprise class HP rack mounted servers |
| • | Nightly back with optional Backup & Disaster Recovery services |
| • | Proactive monitoring of servers and backup systems |
| • | Up to date anti-virus, spam and patches |
| • | Redundant high speed Storage Area Networks (SAN) |
| • | Hardware maintenance and upgrades included |
| • | Secure access controls to data center: two-factor authentication, biometric scanners |
Our Support:
| • | 24x7x365 help desk support |
| • | Customer web portal to track & manage service requests |
| • | Industry standard Service Level Agreement (SLA) |